GenAI Poised to Revolutionize Shopping Assistance During Prime Day Sales

GenAI Poised to Revolutionize Shopping Assistance During Prime Day Sales GenAI Poised to Revolutionize Shopping Assistance During Prime Day Sales

Adobe predicts Prime Day sales will hit $23.8 billion this year, a 28.4% jump from 2023. The four-day event (July 8-11) is expected to drive huge online spending, with mobile making up 52.5% of purchases.

Generative AI is also surging. Adobe says AI-driven traffic will climb 3,200% year-over-year during Prime Day. It’s still small compared to paid search or email, but growing fast as shoppers turn to AI tools.

AI-powered chatbots and browsers saw a big boost last holiday season, with traffic jumping 1,300% from Nov 1 to Dec 31, 2024.

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Adobe surveyed 5,000 U.S. consumers. They used AI mostly for research (55%), recommendations (47%), deals (43%), gift ideas (35%), unique finds (35%), and shopping lists (33%).

Of those, 92% said AI improved their shopping experience. And 87% said they’re more likely to use AI for bigger buys.

Google’s Gemini and OpenAI’s ChatGPT shopping features are tapping into this AI-shopping trend.

Adobe says apparel will have the biggest discounts on Prime Day. Back-to-school shopping will also boost sales.

“55% of respondents used gen AI for research, 47% for product recommendations, 43% for finding deals, 35% for getting gift ideas, 35% for finding unique products, and 33% for creating shopping lists.”

“92% said it enhanced their purchase experience, and 87% said they are more likely to use AI for larger or more complex purchases.”

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