Amazon CEO Andy Jassy told staff to brace for AI-driven layoffs.
In a Tuesday memo, Jassy urged employees to "be curious about AI" but warned the shift would shrink Amazon’s corporate workforce in coming years. He expects AI to boost efficiency, cutting some current jobs while creating others.
Jassy wrote: 
"We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs."
"It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company."
Amazon has over 1.5 million global employees, with about 350,000 office workers in the U.S. The company says it’s already using AI across almost every department.
Jassy added that AI will soon handle routine tasks like shopping and daily chores. Half a million Amazon sellers are already using the company’s AI tools for product info, and advertisers are adopting its AI offerings too.
Other AI leaders have warned about job losses. Anthropic CEO Dario Amodei predicted half of entry-level white-collar jobs could vanish. AI pioneer Geoffrey Hinton warned that if AI does all basic intellectual work, new job creation will be limited.
Amazon’s message is clear: adapt or get left behind as AI remakes its workforce fast.
