Microsoft’s Xbox exec faces backlash for AI layoff advice
Matt Turnbull, Executive Producer at Xbox Game Studios Publishing, stirred the pot this week. After Microsoft’s massive layoffs and studio closures hit thousands in early 2024, Turnbull shared some surprising advice on LinkedIn.
He suggested laid-off Xbox employees lean on AI tools like ChatGPT or Copilot for help navigating job loss. His post included specific AI prompt ideas for career planning, resume tweaks, networking, and even managing imposter syndrome. 
Turnbull claimed these prompts could “help reduce the emotional and cognitive load that comes with job loss.” The advice ranged from drafting LinkedIn messages to reframing feelings of self-doubt.
The post quickly drew criticism for its tone amid mass layoffs coinciding with Microsoft’s $80 billion AI investment pledge. It was deleted soon after, likely after some pushback.
Here’s what Turnbull wrote before deleting the post:
These are really challenging times, and if you’re navigating a layoff or even quietly preparing for one, you’re not alone and you don’t have to go it alone.
I know these types of tools engender strong feelings in people, but I’d be remiss in not trying to offer the best advice I can under the circumstances. I’ve been experimenting with ways to use LLM Al tools (like ChatGPT or Copilot) to help reduce the emotional and cognitive load that comes with job loss.
Here are some prompt ideas and use cases that might help if you’re feeling overwhelmed:
Career Planning Prompts:
"Act as a career coach. I’ve been laid off from a [role] in the game industry. Help me build a 30-day plan to regroup, research new roles, and start applying without burning out."
"What kinds of game industry jobs could I pivot to with experience in [Production/Narrative/LiveOps/etc.]?"Resume & Linkedin Help
"Here’s my current resume. Give me three tailored versions: one for AAA, one for platform/publishing roles, and one for startup/small studio leadership."
"Rewrite this resume bullet to highlight impact and metrics."
"Draft a new LinkedIn ‘About Me’ section that focuses on my leadership style, shipped titles, and vision for game development."Networking & Outreach
"Draft a friendly message I can send to old coworkers letting them know I’m exploring new opportunities."
"Write a warm intro message for reaching out to someone at [studio name] about a job posting."Emotional Clarity & Confidence
"I’m struggling with imposter syndrome after being laid off. Can you help me reframe this experience in a way that reminds me what I’m good at?"No Al tool is a replacement for your voice or your lived experience. But at a time when mental energy is scarce, these tools can help get you unstuck faster, calmer, and with more clarity.
If this helps, feel free to share with others in your network.
Stay kind, stay smart, stay connected.
The move exposes tension between Microsoft’s AI push and its ongoing cuts.
[via @brandon.insertcredit.com on Bluesky]
