Synthflow AI just locked in $20M Series A to push enterprise voice AI adoption. The Berlin startup raised $30M total since its 2023 launch, following a seed round last year.
Synthflow AI offers a no-code platform for building custom voice agents that handle calls—from customer support to appointment booking—without human help. It plugs into over 200 systems like CRMs and calendars for quick, cheap deployment. No six-month onboarding here.
Their Voice Operating System mimics human speech with low latency and high reliability. Clients include BPOs and contact centers already seeing strong performance. 
Co-founder and CEO Hakob Astabatsyan shared the plan to scale globally and simplify voice AI for more businesses:
“Businesses and their customers are becoming increasingly comfortable communicating with AI agents. Our mission at Synthflow AI is to make high-quality, low-cost AI voice agents more accessible to improve customer services everywhere. The BPO and contact centre market represents a massive opportunity for us, and we’re already experiencing significant growth in this sector thanks to the simplicity of our no-code platform and the reliability and quality of our AI voice agents. This funding will help us accelerate this growth and scale our product so that we can continue pioneering Voice AI technology globally.”
Accel led the round, joined by Atlantic Labs and Singular. Luca Bocchio from Accel highlighted the huge market opportunity in customer support and emerging sectors like healthcare and finance.
“The Synthflow AI team is seizing the moment from legacy players by making this technology more accessible. The market opportunity for deploying voice agents in traditional customer support use cases is vast and, as infrastructure continues to evolve and AI capabilities improve further, new emerging use cases in areas such as healthcare, financial services, education and more will continue to open up. Hakob and the team’s technical expertise and momentum so far have been impressive. We’re delighted to be investing in their vision and joining the journey ahead.”
The funding will boost R&D, add a U.S. office, and fuel growth as Synthflow AI targets global expansion.
