Amazon CEO Andy Jassy signals massive AI-driven job cuts coming soon
Amazon CEO Andy Jassy sent a memo to employees titled “Some thoughts on Generative AI.” He outlined the company’s AI progress, bragging about Alexa getting “meaningfully smarter” and customer service chatbots improving. But the real kicker came late in the memo: Amazon plans to replace some workers with AI “agents” within a few years.
Jassy was vague about numbers, only saying that efficiency gains from AI will “reduce our total corporate workforce.” Many of these AI agents aren’t even built yet, but they’re “coming, and coming fast.” 
Jassy’s own words:
“We’re almost certainly going to replace some Amazon workers with AI ‘agents.’”
“It’s hard to know… we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.”
“Many of these agents have yet to be built, but make no mistake, they’re coming, and coming fast.”
This echoes Anthropic CEO Dario Amodei’s warning that AI could wipe out half of entry-level white-collar jobs in five years. But heavyweights like Nvidia’s Jensen Huang and Google Deepmind’s Demis Hassabis have pushed back hard on those predictions.
Jassy’s memo avoids mentioning any AI threat to executives like himself — focusing instead on rank-and-file workers. Meanwhile, Microsoft’s recent report on workplace tech finds employees overwhelmed by constant interruptions, and its “fix” includes more AI agents, not less.
Expect AI cuts from Amazon soon, but how many jobs vanish and how fast remains an open question.
