Amazon is warning employees AI will cut its workforce over time.
CEO Andy Jassy shared a blog post saying AI-driven efficiency means fewer people will be needed for some jobs. More people will do other jobs, but overall headcount will drop.
Jassy wrote:
“As we roll out more Generative AI and agents, it should change the way our work is done. We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs.”
“It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company.”
AI “will change how we all work and live,” with “billions” of AI agents coming “across every company and in every imaginable field.”
“Many of these agents have yet to be built, but make no mistake, they’re coming, and coming fast.”
Jassy urged workers to think of AI as “teammates we can call on at various stages of our work, and that will get wiser and more helpful with more experience.”
This warning follows Anthropic’s CEO Dario Amodei highlighting AI could wipe out half of entry-level white-collar jobs, pushing unemployment as high as 20% in the next 1-5 years.
Critics say these predictions lack solid evidence and come mainly from those profiting off AI.
Glassdoor economist Daniel Zhao notes AI will impact work and the economy but says tying the current slowdown in hiring directly to AI is tricky. Economic uncertainty probably plays a big role.
Amazon’s message makes clear: AI is coming fast, and it means fewer human jobs ahead.